We know that you expect world class service irrespective of the size or location of your organisation. Talent2 will provide the necessary systems, processes and knowledge to deliver accurate, on time, safe and compliant HR and Payroll services to you by delivering:
- Proven implementation methodologies which minimise risk of cost and time overruns
- Local consulting, HR and payroll expertise familiar with your specific country legislative requirements
- High quality, robust and safe IT systems and networks scaled to meet any growth requirements
- Full data security within physically secure environments with full redundancy and disaster recovery
- Security policies, documentation, protocols and processes compliant with international standards including SAS70 Type II
- Vigorous governance and escalation procedures
- Client satisfaction surveys and follow up action plans to resolve issues
- In-country and regional account management
- Reliable and realistic Service Levels agreed between both parties
- Fast response and resolution times to identified issues
We're committed to sharing improvements and best practices with
you, identified through working with thousands of clients across
the region. Where productivity savings or better ways of completing
a function are found, we'll share the knowledge. Our people will
make every interaction with you a positive one, whether it's
helping you with a problem on the phone, providing advice via email
or a face to face conversation. We put people first.
Talent2's Commitment to Clients
We are one of Asia Pacific's major providers of HR and Payroll
services, but unlike other large BPO providers, Talent2 is proud of
its Asia Pacific heritage and specialises in delivering services
targeted to the requirements within our home region.
We want to be an easy company to do business with and so our
commitment to you is simple:
Government Clients
Within Australia and New Zealand, Talent2 is one of the largest
providers of government centric HR and Payroll services. With over
20 years in this market, we have developed service offerings which
meet stringent government requirements, whilst maintaining linkages
to industry best practice. Our expertise in Health, Education and
State and Local Government agencies is expansive with strong
collective experience gained from dealing with government specific
issues. We have unparalleled expertise in the Tertiary Education
sector. With 22 universities and education clients across Asia,
Talent2 can deliver solutions to you which meet and exceed your
expectations.
Enterprise Clients
Talent2 has the capability and expertise to deliver HR and Payroll
services to multi-national corporations and other large companies
in 29 Asia Pacific countries including six Middle Eastern
countries. Are you an enterprise client with a multi-country
footprint and a mix of large and small employee populations?
Your larger locations requiring the full range of services can be
combined with your smaller locations which may only need a simple
payroll service. Each location can still be integrated into a
single Web Self Service front end to deliver global HR and
management reporting, without the expensive rollout of a single ERP
based system. This means a lower implementation cost and faster
realisation of benefits.
When we state we can economically scale from one to 100,000,
Talent2 actually delivers. Whether it is one country or 29, whether
your company requires services for one person in a remote location
or 100,000 employees spread across the region, Talent2 will have
the right solution for you - based on your needs and fulfilling the
outcomes you desire be it cost effectiveness, improved
functionality, global reporting, SAS 70 compliance or any other key
objective.
Small to Medium Enterprises (SMEs)
Talent2 has a range of highly functional yet affordable HR and
Payroll solutions specifically developed for your small or medium
sized organisation. Depending on what you need, our services range
from basic, compliant payroll services, to enhancements with HR,
Time and Labour Management, Learning and other modules as required.
We understand that your key drivers are simplicity, legislative
compliance and cost effectiveness, in addition to fast
implementation times, which we can typically complete between 4 to
6 weeks from start the of the project.
Talent2 is proud to offer our high end HR and Payroll service
functionality to SMEs at very affordable prices.
- Our 'Client First' culture will ensure your satisfaction with our service delivery and our products
- We promise you excellent value for money and a strong return on your investment
- We provide you with our commitment to quality and continuous improvement
- You'll appreciate working with our high quality staff who all possess a deep skills base, ensure great communication with you and sound governance at every level of interaction
- Benefits to your business are delivered through our state of the art technology; and most importantly
- We deliver what we commit to you on time, on budget.
